7c773 Privacy Policy

01Information We Collect

We may collect various types of information when you register with 7c773 and when you use the platform. This information helps us provide you with the best possible service and assists us in meeting our security and legal obligations.

1.1 Identity Information

When you create an account at 7c773, we collect your name, date of birth, national identity card number (for KYC verification), email address, and contact address. This information is essential for account management.

1.2 Financial Information

We collect payment-related information to process deposits and withdrawals. This includes your bKash, Nagad, Rocket, or Upay account number, bank account details (where applicable), and transaction history. If card information is collected, it is stored in encrypted form in a secure environment.

1.3 Technical Information

Technical information automatically collected during site use includes:

• IP address and device information (operating system, browser version)
• Login time, session length, and platform usage patterns
• Cookies and local storage data
• Referral source and page visit history

1.4 Gaming Activity Information

We collect information about play history, bet amounts, win/loss records, and bonus usage. This information is used for responsible gaming monitoring and service improvement.

02Purpose of Information Use

Information collected by 7c773 is used for various legitimate purposes. We do not use your information for any other purpose without your consent.

• Account Management: Ensuring registration, login, and account security.
• Transaction Processing: Accepting deposits and completing reliable withdrawals within 30 minutes to 3 hours.
• Identity Verification (KYC): Verifying identity to prevent fraud and ensure account security.
• Customer Support: Resolving your issues in Bengali via 24/7 live chat.
• Service Improvement: Analysing usage patterns to further improve the gaming experience.
• Responsible Gaming: Identifying unusual gaming behaviour and providing necessary support.
• Legal Compliance: Complying with applicable laws and regulations and meeting regulatory requirements.
• Marketing Communications: Informing you about relevant offers and promotions, subject to your consent.

03Information Sharing and Third-Party Disclosure

7c773 does not sell or rent your personal information. However, limited information may be shared in the specific circumstances below:

3.1 Service Provider Partners

We use trusted third parties for payment processing, identity verification, technology infrastructure, and customer service management. These partners are contractually bound to uphold our privacy standards and can only access the amount of information necessary for their work.

3.2 Legal Requirements

In the case of a court order, legal investigation, or a lawful request from a government authority, we are obliged to provide the required information. Such disclosure is not at our own discretion but is due to legal obligation.

3.3 Fraud Prevention

Relevant information may be shared with the relevant authorities to assist in investigating serious fraud, money laundering, or other illegal activities.

04Cookies and Tracking Technologies

Cookies and similar technologies are used on the 7c773 website. These are stored as small data files in your browser.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used for maintaining login status, security tokens, and session management. Disabling these cookies will prevent the site from working properly.

4.2 Functional Cookies

These cookies are used to remember your preferences (language, display settings) and to provide a personalised experience.

4.3 Analytical Cookies

Analytical cookies are used to understand which parts of the site are used most and where there are opportunities for improvement. This information is analysed in aggregate and cannot be identified at an individual level.

You can control or delete cookies from your browser settings. However, disabling certain cookies may cause specific platform features to not work properly.

05Data Security Measures

7c773 has adopted industry-standard technical and organisational measures to protect your personal information.

While we make every effort to protect your data, data transmission over the internet is not entirely risk-free. We ask that you keep your account password secure and do not share it with anyone.

06Data Retention Period

7c773 retains your information for as long as necessary to fulfil the specific purpose. Different retention periods apply to different types of information:

• Account Information: For as long as the account is active and for a defined period after closure as required by law.
• Financial Transaction Records: For the period required to meet legal obligations.
• KYC Documents: For a defined period after identity verification.
• Gaming History: For as long as necessary for responsible gaming monitoring and dispute resolution.
• Marketing Communications: Until you withdraw your consent.

Once the defined retention period ends, your information is securely deleted or anonymised.

07Your Rights

As a user of 7c773, you have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request deletion of your information, unless a legal obligation exists.
• Right to Restrict Processing: In certain circumstances, you may ask us to limit the processing of your information.
• Right to Withdraw Consent: You may withdraw consent at any time for processing that is based on consent.
• Right to Lodge a Complaint: If you have concerns about how your information is processed, you may complain to the relevant authority.

To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 business days.

08Third-Party Links and Services

The 7c773 platform uses software from game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, and others. These providers follow their own privacy policies and 7c773 is not responsible for information collected through their software.

Payment gateways such as bKash, Nagad, Rocket, and Upay follow their own data protection policies. When using these services, you will be subject to their privacy policies.

09Privacy of Minors

7c773 is an adults-only platform. This service is for those aged 21 and above only. We do not intentionally collect any information from minors.

If we become aware that someone under the age of 21 has created an account on our platform, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify our support team.

10Policy Changes

7c773 may update this Privacy Policy from time to time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email for significant changes.
• Inform you about the updated policy upon your first login.

Continued use of the platform after changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali
• Hours: Mon–Sun, 6:00 AM – 12:00 AM (BST, UTC+6)

We treat all your privacy-related requests with the highest importance and try to respond as quickly as possible.